State Farm® Insurance Agent Pat Casey

"Edda Rondon it’s very helpful always make everything smooth"

"Pat Casey was awesome to work with 😁 thank you so much"

"I have had a frustrating experience with the agency. The agents are unhelpful and seem lazy, especially when it comes to simple tasks that should be quick for them. When I needed to switch my insurance to a different office because I am moving 40 miles away, I was told to contact corporate. However, the representatives there created a total mess while transferring my car insurance. My new local agent mentioned that the easiest way to transfer my policy would be to call my current office, which should take only seconds. Unfortunately, Ursula, the agent I spoke with, was unwilling to assist. After numerous calls with both corporate and my new agent, who couldn’t access my policy, I decided to reach out to Pat Casey again. During that call, I was informed that I needed to speak with the owner to complete the transfer. I was told that he would call me back, but not only did he fail to call me for four hours that day, but he also didn’t contact me at all the following day. It seems they are eager to help when it comes to selling insurance, but when there’s a need for change or an issue arises, they are not supportive. I prefer handling things the old-fashioned way, and it's far easier for me to have an agent close to my home rather than driving 40 miles."

"State Farm is Absolutely Amazing!!! Pat, Tom, Urzula & Ava, you guys are THE BEST!!! My Aunt Brenda Hyles recently passed away & the condolences, care & professionalism exuded by the Staff at State Farm was Incredible!!! When my Aunt was alive, she spoke to & so highly of you all, indicating that you all were a Team that she could count on!!! Thank you so much for taking such Excellent Care of our Family during our time of sorrow & always!!!❤️ ~Gwendolyn W.❤️"

"I changed my home and auto insurance to Pat Casey State farm roughly 5 years ago and am glad I did. When my car was rear-ended and totaled my agent, Tom Casey, fought long and hard to increase the settlement amount by roughly $2,000 enabling me to purchase a vehicle as close to the original one as possible. Tom always keeps me up-to-date on policy changes, and reviews my coverages with me so that they meet my needs. When I recently purchased a new property, Tom was right by my side working with me to get the coverage I needed at a price that was reasonable. State Farm offered me a free service with my new home from their partner Ting. By plugging a small device into an electrical outlet Ting monitors my electrical systems looking for dangerous shorts or faults that could result in a home fire. This free service comes with a $1,000 credit for electrical work that may be needed if Ting detects a problem. This is obviously good for all parties involved. Thank you State Farm! This is a no-brainer. Thank you Pat Casey State Farm and Tom Casey for always looking after my best interest!"

"For most, it would seem preferable never to deal with your insurance broker/agent or office. Unfortunately for me, I have had to navigate now 3 claims with this team, bid new coverage, end old coverage, etc. Yet, EVERY interaction is a pleasure. Edda Rondon seriously is there to make your life better whether it is tech help with the app or the login, challenging a claim, or getting property specs to quote new house coverage. Yes, life would be easier if I just had to pay my bill and never make changes or never face loss headaches...but when you do at least the Pat Casey office truly is living out the motto of Like A Good Neighbor."

"Ok"

"Pat's team, especially Eda, made getting home insurance ridiculously easy. It was like setting it and forgetting it; they handled everything smoothly, leaving me zero worries. With Eda's help, securing insurance for my house was a breeze, not the headache I expected. Their work was top-notch, efficient, and totally hassle-free."

"Very professional and knowledgeable team top of its class strongly recommend."

"They are very Patient."

"Awesome Pat. Professional and overall caring and I have had a long relationship and I am very pleased with this professional staff. I have been a client of this agency from the infancy."

"Always ready to help, answers are just a phone call away."

"Tom is knowledgeable, friendly and professional. I wish I had switched my insurance to him years ago. Also, Tom is super responsive - easy to reach and talk with."

"I have been with Pat Casey State Farm since 2001. They are great to work with and they are extremely helpful when you need them."

"It has been very pleasant dealing with Pat Casey’s State Farm office. They have been very helpful getting back to us and answering any questions."

"After over 20 years with this agency, 6 cars and 2 houses, they abruptly raised my rated to nearly double what I was paying previously. When I asked about the new change the only explanation that I got was "well that's inflation for you". So my family and I switched to another provider."

"Thank you for Service! You people are very helpful."

"Excellent customer service!"

"Very professional and courteous"

"Always a pleasure doing business with you for over 24 years."

"I've been with this State Farm office since 1975. Never had any issues. Great service and staff. Now my daughter has signed up with Pat Casey."

"Great service, friendly service, trustworthy people to do business with anytime"

"I have been with State Farm since I first started driving twenty-some years ago and with Pat Casey's office for the last few years (after my previous State Farm agent retired). And I couldn't be more satisfied. Apart from State Farm's generally great rates, what sets Pat Casey's office apart is their timely knowledge and customer service every time I have a question about my policies or potential future coverage. Every time I receive a quick response that answers my questions and/or guidance as to if my coverage is sufficient or needs adjusting as my own life changes. Couldn't ask for more. 5 stars!"

"Tom Casey of the Pat Casey State Farm agency is always available with good advice and news about the kind of protection so many of us need and sometimes lack. I have my renter's insurance with Tom and recommend hm to others all the time."

"Pat and his team are great!"